Recently, Dropbox updated its terms of service. There is a whole lot of legalese in there that few people have the stomach, or ability, to wade through and understand. Dropbox helpfully put up a blog post to explain the new terms of service here.
However, this blog post came to my attention. Here are the salient points:
No matter what they do (delete your data, privacy breach, overcharging, whatever), you don’t get to sue. Instead, THEY get to choose the arbitrator according to whatever criteria they want, and thus any dispute is decided by someone they’re paying.
Also, you can’t join a class-action suit against them. Which sounds like no big deal, but when a company takes advantage of a bunch of people all in the same small way (incorrectly assessing a service charge, for example), class action is how companies are made to clean up their act en masse, instead of waiting for thousands of people to call them up and demand their $20 back or whatever.
Yikes! If you're inclined to opt-out of the new terms of service, you have until March 24, 2014 to do so. You can opt out by clicking here (you will be required to login to your dropbox account).